Monday, January 31, 2011

6 Step Web Site Process

Do you look like the possessed girl in the movie The Exorcist when you think about your new Web site project?

If that's you, never fear, after 13 years of Web site projects large and small, I'm going to break it down for you.

1.Planning – This is the part where you figure out what you want. If you don't know how to do this, read on! Check out this post on 10 Vital things to give your Web Designer and this one on Web Site Costs to get you started. Your goal should be to create a Site Map and a set of Wireframes (an outline of what will be on each page).

2.Design – Will you build it yourself, buy a template or hire a designer? Take a look at my 3-hour Web Site Plan and see the section on "build it or buy it." Then get yourself a design or a designer.

3.Copywriting – This is often an afterthought but if you can afford it it shouldn't be. Good copy can really make or break a Web site - being the difference between being convincing and being boring.

4.Construction – Your Web site will typically be built in one of three ways: plain HTML, Flash, or a Content Management Tool (see below). Which one depends on your needs. Also part of the construction process is testing and optimizing your site for search engines " SEO."

5.Marketing – How will you generate traffic to your site? What techniques will you use, who will implement them and how often?

6.Maintenance – Make sure you know how your Web site is going to be updated. Who will do it and what tools will they need? Many a small business has fallen into the trap of launching a beautiful site that they can't update, by a designer who has disappeared. Don't let that be you! Strongly consider using a Content Management Tool like Joomla! or Drupal so that you can have control over updating the text and images without relying on your designer/developer.


That covers the 6 essential elements of building and maintaining a Web site. Stay tuned for our next topic – Web Site Cost Breakdown! where I'll help you figure out what your project should cost.

In the meantime, tell me how you've fared with any of these steps. Have you used a Content Management Tool? Which one?

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Google Trends

Below is a video that will show you how a simple blog just like this one can generate strong revenue, leads, and ultimately money in your pocket.

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Build Your Blog

We are knee deep in the basics of blogging!

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In my last few posts we covered what a blog is, and the benefits of blogging as a technique to boost your business.

If you've decided you'd like to blog, or if you just want more information before taking the plunge, there are a few more steps, namely:

what are you going to blog about (this one's kinda important) how will you set up your blog how will you market your blog

Deciding what you'll write about is clearly a highly subjective decision that goes beyond our scope for today (although maybe a good idea for a future feature? Hmm...). But I read a nice piece on this very topic the other day by Sonia Simone on copyblogger. The article was "Steal This Trick: The #1 Secret of Confident Bloggers". When choosing a topic, Sonia advises:

Strong headlines, smart copywriting technique, celebrity gossip, telling stories, making readers laugh, stategic [sic] use of controversy, reviews of the latest technology, reveling in your love of Steve Jobs and all he creates. They each have their advocates, and they can all work. But there's one insider's trick that makes the rest of it easy'Start by picking a crowded topic [and then] Instead of being a big fish in a small pond,' Be a small, ridiculously evolved, very rare and weird fish in a great big pond.

Her overarching point: write about a topic lots and lots of people are interested in, but write about it in a way that is uniquely you.

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Once you know what you're going to write about (or if you plan to work through it publicly) the "how" then takes center stage.

To construct a blog you will need two things.

a blog-style Web site and a Web site host.

To get the blog-style Web site, pretty much everyone uses some form of blogging software.

Blogging Software

Just like any other site you can build your blog from scratch (I don't know a single person who does this) or you can use a Content Management Tool aka Content Management System aka "CMS". The CMS is a piece of software. In the same way that Microsoft Word allows you to create and maintain Word documents, a CMS allows you to create and maintain a Web site.

Pretty much every blogger uses a CMS. Popular CMSs include:

Related Articles by Maisha:

Blogging's 11 Big Payoffs pt 2

Blogging's 11 Big Payoffs

To Blog or Not to Blog

Building Your Tribe - 6 LinkedIn Success Studies (final/part 3)

WordPress
Blogger
TypePad
Live Journal
Movable Type
Expression Engine

the list goes on. With blogging software you can design and create your blog. If you keep it simple you can even do it without needing a developer. The CMS also enables you to add text and images to your blog in the form of posts.

While these tools are very similar, they're not actually the same and they each have variations. This takes us to the second thing you'll need...

Blog Hosting

As with any Web site that you build, you need a physical home for your site — literally. You need a computer where all the files that make up that site are stored and from where your Web site can be viewed by others. That computer is called a "server". The good news is that to keep things simple, all of the companies we mentioned above (except Expression Engine and Movable Type) in addition to offering the blogging software also will host your blog.

Software as a Service

This model of providing software and hosting that software for you (instead of you having the software installed on your computer) is what's called Software as a Service -- if you always wondered what SaaS stands for, now you know.

The Software as a Service model is very popular in the blogosphere. As I mentioned all of the blogging companies listed above offer you their CMS and most of them will host it for you too. Another bonus, some of them are free.

You can go to WordPress.com, sign up and instantly have your CMS and hosting and be ready to create your first post in about 5 minutes. No joke.

Making a choice

The catch with all of these services is that they have both limitations in terms of how much you can customize their software (design, features etc.) and they have somewhat daunting and controversial Terms of Service that restrict the kind of content you can publish, allow them to shut down your blog, prohibit you from selling ads on your blog (so no revenue generation) and generate questions about whether they in some way have ownership of your content. A bit scary.

I think these tools are a great way to get started with blogging — especially the free ones. They let you dip your toe into the world of blogging to make sure that it's somewhere you really want to be before diving in completely.

If you are going to be a serious blogger however (meaning using it to really build a brand and/or drive traffic and search rankings to your site) I would suggest another option.

Next time we'll cover some of the blogging options that cost money. They are typically not that expensive and will give you total control over your blog setup, design, revenue generation and your content.


Two important notes:

Get Your Blog Featured
I will be highlighting a variety of companies as examples in upcoming posts. If you've had success with your Blog and can describe results/back it up with real data, you can submit your Blogging strategy here.

Get a Free Blog or Web Site!
Even in a bad economy there's a silver lining. I'm giving away a free Web site! If you'd like to be the lucky business owner tell me about your business and why you should win here. I acknowledge I'll be choosing the winner purely based on my own discretion. Heck I may even choose more than one. I look forward to seeing your entry!



Post Your Comment

Have a question? Got something to share? Something I missed?

Your feedback, comments, real world experience and tactical questions are an important part of the discussion. If you have a comment, question or feedback post it below.




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Read Related Articles by Maisha:

Blogging's 11 Big Payoffs pt 2Blogging's 11 Big PayoffsTo Blog or Not to BlogBuilding Your Tribe - 6 LinkedIn Success Studies (final/part 3)


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Rod Stinson Video Reveals How to Make a $1000 Plus A Day

With the state of today's  economy and the uneasy uncertainty of your financial future, life is frightening.  Let's face it you have to think outside of the box these days.

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An Introduction to LinkedIn: In Restrictions a Gold Mine

"I've been trying to find a way to use Facebook in a more professional manner and I've found it — it's called LinkedIn."

Inevitably many users have an "aha" moment when, after spending a quiet afternoon digging a little deeper they stumble upon some feature of LinkedIn that they find immensely valuable. At that moment they become converts, thirsty for knowledge about how to do more. This is what happened to my friend of the quote above. But many businesses never get there.

LinkedIn is a far less frenetic tool than most of the other social networking sites. As noted by blogger Sam DeReign "On LinkedIn, I am able to share the things I am most proud of — accomplishments that show what a capable person I am in the workplace. My contacts on LinkedIn aren't going to tag a photo of me attempting to do the Cha-Cha Slide after a bottle of wine." Thanks to LinkedIn founder Reid Hoffman for hipping everyone to this simple but spot on blog post. It is LinkedIn's subtlety which makes it powerful.

So how do you use LinkedIn effectively to help your business in ways you cannot really do on Facebook? As with all of the social media tools, there are three keys to unlocking the value in LinkedIn. Since LinkedIn is designed specifically to be used in a professional context, I think it is worth investigating them here in more depth.

LinkedIn Strategies — similar to my breakdown of the different Twitter strategies or "personality types" LinkedIn can be approached in a variety of ways depending on your need, your resources and your personality or brand.

Note: I will be sharing your stories - stories of how businesses have used LinkedIn effectively. If you'd like to share yours to be noted in my future article submit your LinkedIn strategy here.

LinkedIn Tools — the applications you can use on LinkedIn to help you spread the word about what you do.

The LinkedIn profile — arguably the most important LinkedIn "Tool" not only because it is central to how everything else on LinkedIn operates but because of the important role it plays in branding you and your business. It has the ability to tell the world about your professional life in a way no other tool or social networking site currently can match.

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I remember when I first discovered LinkedIn back in 2004. I had spent a considerable amount of time with social networking sites from many perspectives:

as a usability advocate
as a programmer (anyone remember PERL?)
as a traffic and engagement analytics advocate
as a customer service advocate
as a strategist & business advisor

and perhaps most importantly

as a professional participant. I've spent (and spend) many hours in online communities digging into the dynamics of online interactions and understanding how things like a particular stated mission, a prominently placed button, a set of carefully designed restrictions, usage recommendations or "rules of play", the absence of certain features and the presence of others can completely shape how a particular social network is both perceived and used.

With all of that experience when I stumbled upon LinkedIn back in '04, it was easy to see that it was different from all of the other online communities that were popular at the time. LinkedIn was attempting to mold restrictions in usage, interface design choices, and a carefully selected but limited feature set into a social network that actually stuck with it's stated purpose - to be both perceived and used for professional networking and nothing else.

Their success in sticking with this stated purpose, and limiting the site's functionality around that purpose is what enables you as a business owner to use LinkedIn as perhaps the most significant tool in your social media marketing tool box. It is this context of (usually) subtle limitations that gives the three keys I describe above their great usefulness on LinkedIn.

There's a lot to cover, far too much for a single post, so next week I begin breaking down those keys one-by-one.

In the meantime I'm giving you a homework assignment!

Below is a screenshot of my LinkedIn profile with the areas of most interest highlighted. Take the next week to start investigating LinkedIn. There are probably gems there that you didn't even know existed. Come back with your questions, strategies, tactics and stories.

If you've had particular success with LinkedIn and can describe results/back it up with real data, let me know. I will be highlighting a variety of companies as examples. You can submit your LinkedIn strategy here.

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Read Related Articles by Maisha:

Top Twitter Techniques (or 9 Good Excuses if you want to Ignore Twitter)Facebook Demystified: Profiles and Pages and Groups (oh my)A Guide to Social Media Tools and their UsesThe Weakest Link - Your Social Media Marketing "Killer App"



Homework Assignment - investigate the LinkedIn profile hotspots:

(click to view the full the image with hotspots highlighted, it will open in a new window)


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Your Home Based Business, The Challenges, And My Lead System Pro (MLSP)

There are stories abound of how many home business owners are having massive success in their MLM businesses using

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How to Get 3,000 Subscribers in 30 Days...

One of my favorite bloggers online is Kim Roach over at BuzzBlogger.com.

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Sunday, January 30, 2011

Start 2011 By Learning from Failure

The Start-Up Toolkit is above all a resource for start-ups and it is my intent to help them better manage, market, sell, protect their businesses, and prosper. Sometimes that means telling people how to avoid problems. For my first column of 2011, I have been privileged to speak to a start-up founder who ended 2010 by closing his business. We can all learn from the story of David Reinke and StyleHop. The key lessons are on the value of planning, the need to test your market, knowing who is going to pay you and focusing on them, and finally, the challenge of changing the way an industry does business.

Reinke had fifteen years of experience in brand marketing, sales and operations. While working at Liz Claiborne, Reinke had an idea about using the idea of crowd sourcing to help improve the merchandising assortment for clothing at major retailers. He presented it to his management as an idea for an internal venture, but they ultimately encouraged him to take the intellectual property and start the company on his own.

“I wanted to change the way buyers decide which dresses to order. Today, they use their own research and intuition, as well as the history and data they have. I wanted to improve their process by letting the crowd vote on which fashions they preferred, and see if that connected with actual sales,” said Reinke. He conceived a fashion-oriented Social Network destination with a back-end that would be relevant to the B2B market. He skipped a business plan, dove in and hired a CTO to start building out a fashion social network with user profiles, the ability to upload favorites, and affiliate feeds so users could rank new fashions and put them into wish lists. His idea was to build his network first and show it to potential B2B clients who would be the real customers.

“We did everything we were 'supposed to' – we built a successful and popular social destination - but by building the panel first, I created more market risk. I didn't have any paying clients. That market risk became clear when we wanted to raise money in October 2008. As an entrepreneur, you have to think about risk from your own perspective. If I could do it over, I would have started by validating this crowd source model with the large retailers.” It turns out the buyers in these companies weren’t ready to change the way they had always done their buying.

By January 2009, Reinke and his team had shifted their focus completely to getting clients on the retail merchandising side. By March they had their first client and it turned out that their model worked quite well. “After a season, on three classes of clothing, our panelists were 7 times more accurate on what people would like and what was actually sold.” The caveat is that merchants make picks way in advance, and companies argued the fashion panels wouldn’t be as accurate doing future predictions. “Merchant guesses see-saw all over the place, but our panelists had .75-.85 correlation - very consistent - which would help them predict better over time as we kept a network going and growing.”

The problem was that StyleHop was running on fumes. Even though they found a second client, they couldn’t price the service well enough to keep the destination running and service the retailer’s side. Meanwhile, the customer social site had gotten stale.

Reinke knows now he should have built the retailer’s side of the business first, and used Facebook, Twitter, Google, and other sources to assemble panels as needed. He would have had more of an online focus group and less of a network of fashion fans, but it would have entailed less risk and less cost, giving him more margin to build the network part of the vision later. Ultimately, he didn’t have the cash to pay or increase staff. If he had attracted B2B clients first and proved his model, he would have been much more attractive to investment.

Reinke’s third insight: “We had one major client and that highlighted the risk of having all my eggs in one basket. Our internal contact switched roles in the company, and we were set back to square one, trying to show our value.” He didn’t listen to advisors who told him fashion people always go on intuition even though he had solid data to back up his ideas. “I would have focused energy on the Board of Directors and CEO buy-in instead of the merchandising level. That would have provided executive approval and given people an ability to try something new.”

Reinke has moved back to an in-company role, but still feels he had a great potential business. “StyleHop was knowledge and methodology, not technology. Maybe we’ll get a chance to try it again in some form.”

Thanks to David for being incredibly open and sharing his story in hopes that others will learn from his company’s failure. Share your thoughts on this story and the lessons learned in the comments.



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QR Codes - A Game of Hide and Seek

Have you noticed those new little funny, black and white squares on products lately?  First I saw it on a bottle of shampoo.  A few days later we got a letter from the Toyota dealership t

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Seeking new opportunities to work as Area Representative with companies who are looking to expand into the MENA region, prefered sector FMCG, Wellness products, consumer goods.

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Building Your Tribe - 6 LinkedIn Success Studies

I hope that you have thought of or already found some ways to put last week's list of LinkedIn Strategies for Small Business to good use.

We covered the first of the 6 LinkedIn Strategies that I'll share with you:

Building a live community Business development Promoting a blog/branding/building traffic Getting work as a freelancer or consultant Promoting a product Strategies for everyone

Business Development

A piece of advice that I will never forget receiving from an older, wiser mentor of mine who started and ran 2 successful businesses including a luxury goods marketing firm — he has a rolodex of more than 1,000 people who he keeps in touch with on a regular basis. How does he do this? For him it's a simple phone call that usually lasts no more than 5-10 minutes and if appropriate leads to a follow up email and possible work. This very simple technique kept him busy.

One of the simplest ways of using LinkedIn is just as a "modern Rolodex" a list of the people you want to communicate with on a regular basis so that they remember you're out there, what you have to offer, and why they like you. The only tools you need for this is your LinkedIn profile, sending LinkedIn invitations to people you know and an hour per day to make phone calls. One of the biggest challenges for a freelancer or consultant is just making sure people remember you when they need something you offer. These quick check-in calls (with an appropriate time lapse in between) are a great way to just stay on your prospect's radar.

Of course LinkedIn search is also a great tool for this — whether you are searching within your networking or outside of it, using keyword searches on LinkedIn to find people who match your target audience is a great way to "mine the network".

NileGuide, a trip planning website, used LinkedIn to help with a variety of successful "business development" campaigns.

The primary tools? LinkedIn Search & LinkedIn InMail. Here are the 3 ways they used it:

Fundraising - to identify relevant venture capital firms during their fundraising process

PR - to identify a target list of publications to build awareness of their product, they searched on the publication names, and proactively contacted journalists with whom they had at least a "friend of a friend" connection.

Strategic Partnerships - to contact people in the right departments at target companies with whom they wanted to explore business partnerships in selected industries. Their goal was to find partners who were interested in providing personalized travel guide functionality to their users.

Let's look more closely at how they leveraged LinkedIn for strategic partnerships'

How NileGuide used LinkedIn to build Strategic Partnerships

Identify Companies they identified the top 20 companies to partner with in each of several target sectors within the travel and online media space.

Identify Contacts they laid out a process to search for people with specific job descriptions in these organizations that aligned with who they believed would either be the key decision maker for a business development partnership, or one rung up or down the ladder.

Filter Contacts - given the effort invested per contact, the contact list was filtered for both relevance and "closeness" to improve response rates. Contacts had to be at least 3rd level (i.e. a "friend of a friend of a friend"), and they carefully decided whether to reach out to the contact directly using LinkedIn's InMail tool (which requires a paid subscription), or to request an introduction through a mutual contact when the relationship with that mutual contact was strong.

The results - roughly 33% of their inquiries yielded immediate results, which is an incredibly high success rate. These partnerships have yielded customers, brand benefit, content, and a variety of other valuable assets for NileGuide.

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Promoting a Blog — Traffic and Brand Building

A blog is basically about building a community. Instead of a community of people who meet, it's a community of readers and comment-ers. So generating traffic for a blog can certainly use all of the "tribe" techniques, although when you are using it to drive traffic to your own blog, you have to be a little more careful about how you reach out. Connecting with other practitioners, industry experts, leaders of communities where your target audiences congregate, and directly with the communities themselves needs to be done respectfully or else face the "spammer" label which could get your ability to email and invite people on LinkedIn dramatically limited.

A great example of how to drive traffic to a blog or content site and build your brand via LinkedIn is the new content portal Ventureneer started recently by Geri Stengel. Ventureneer offers free Webinars and other content relevant to socially driven enterprises.

When launching her business and Web site Geri had three goals — 1) to build her brand, 2) to build relationships with content providers and 3) to build her "contact" list including email subscribers and Twitter followers.

Here's what she did:

Build the Network - Geri spent 9 months carefully building out her connections on LinkedIn one person at a time. Mind you these were not *new* connections — these were people Geri already had worked with, served on boards with, volunteered with, gone to school with. Geri now has more than 300 close connections on LinkedIn — their familiarity with her makes them more likely to be interested in what she has to offer. She spent about 2-3 hours per week doing this for 9 months (72-108 hours).

Plant the seed - when Geri was ready to start letting people know about her Webinars, she very carefully chose groups and carefully chose discussions within those groups to post to. She spent 20-30 minutes per week finding and posting LinkedIn discussions.

Support growth with valuable content - Geri's marketing also extends beyond LinkedIn, and the things she used to fuel her growth include:
- free Webinars
- Twitter
- regular online submission of press releases
- a viral survey
- a blog with regularly updated content
- a staff member who helps her write, edit, manage and publish her content

Her results — having launched her site just a few months ago, she has more than 1,600 followers on Twitter (@ventureneer), more than 300 LinkedIn connections, and gets about 150 attendees per week to her free Webinars. Way to go Geri!

Tune in next week'

We still have a whole block of advice, stories and strategies to share.

Coming up:

Getting work as a freelancer or consultant Promoting a product Strategies for everyone

I look forward to hearing more about your LinkedIn strategies in the comments below and to hearing from you the next time I'm looking for businesses to feature!

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Read Related Articles by Maisha:

Small Business "Success Studies" Using LinkedInLinkedIn the 11 Most Useful Features for Small BusinessHow to Use your LinkedIn Profile — a ChecklistAn Introduction to LinkedIn: In Restrictions a Gold Mine


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Develop Through Targeted Training - Sponsored Link (Feed Digest)

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Online Marketing's Best Kept Secret

Over the last few months we've been working with a number of our clients on establishing and growing their email marketing strategies. We helped one client send out an email for the first time and saw conversion rates that were 2-3 times higher than their Web site conversion rates. I mean conversions from subscribers to buyers which meant real dollars in their pocket.

As we start 2011 and face the hype over new tools and new ways to use "old" tools like Facebook, this is an excellent time for you to consider the importance of Connect with Maisha on LinkedIn Get notified of Maisha's new posts via email



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Is WordPress Killing Web Design (Blogging Pro)

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Saturday, January 29, 2011

Poll: Do you use grids in your designs? (About)

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Brad Feld Goes Off the Grid

<b>PLAN MAN.</b> Brad Feld, one of the VCs behind TechStars and The Foundry Group, explains how to balance an 80-hour work-week with family: use an algorithm.

Brad Feld is still learning. The MIT alum has kickstarted an impressive number of tech companies in the past 20-plus years. But he says he's still striving to perfect a web of systems, from how to effectively fund start-ups to how to spend time with his wife to how to mentor across generations.

Four years ago Feld co-founded the TechStars program in Boulder, Colorado, with entrepreneur David Cohen, in order to help small start-ups grow into healthy companies. Its formula: Choose 10 teams with ideas. Give them each up to $18,000 in seed money. Throw in support from mentors for three months. The result: A whole bevy of fine-tuned and fast-growing young businesses. TechStars has since expanded to Seattle, Boston, and New York. Feld and Cohen’s new book, Do More Faster: TechStars Lessons to Accelerate Your Startup, uses first-person stories from entrepreneurs and mentors who participated in the program to explore themes such as fundraising and product development.

Currently Feld is based at Foundry Group, a venture capital firm in Boulder he cofounded that makes early-stage investments in software, Internet, and IT start-ups from a $225 million fund raised in 2007. Foundry Group has made about 30 investments in the last four years, including one in Zynga, the company behind social networking games FarmVille and Mafia Wars. About to turn 45, Feld says he’s working 80-hour weeks and loving it. He recently took a moment away from his whirlwind schedule to talk with Inc. about work-life algorithms, start-up lessons, and what it's like to work at The Bunker.

What is something you'd want first-time entrepreneurs to know?

You hear entrepreneurs on the notion that work-life balance is stupid, that you have to be completely obsessed with your entrepreneurial journey at the expense of everything else in your world. At the end of our book, we explore this notion from a different perspective. As somebody who has been through that cycle and continues to work extremely hard, I think that being an entrepreneur is a very intense experience that requires unbelievable focus, but there are ways to inject balance.

How do you create a balance?

I married my high school girlfriend and that ended in divorce a couple of years later. Some of that was work, some of that was other things. I was very focused on my business. Almost a decade ago my wife Amy had been together almost 10 years and I struggled with how to deal with the level of intense focus on my work. I took an engineer's approach, which is "give me some rules." We came up with rules and 10 years later we follow most of them. They're fun rules, but I have an algorithm so when I get out of whack I have something to test against.

What are the fun rules in your algorithm?

Amy and I have a daily, weekly, monthly, quarterly, and annual rhythm. Every month on the first of the month we go out to dinner together, something called "life dinner." It doesn"t have to be fancy. We give each other a gift, ranging from nice jewelry or a piece of art at one end of the spectrum to one time she gave me a remote-controlled fart machine. Those evenings we reflect on the previous month and look forward to the next month. It’s not structured. We’ve done that for the last 10 years.

The quarterly rhythm is a week "off the grid." When we leave on Saturday, I give Amy my cell phone and when I return, usually on a Saturday, she gives it back to me. During that week I don't do email, I don't do telephone calls. My assistant knows how to find me if something comes up. If I know something is going on, an acquisition, I tell Amy that in advance and as long as it’s predefined it's OK.

It used to take me two or three days to settle into it. Now I settle into it about a minute after I put my seatbelt on, on the plane. What happens is you get this really intense weeklong vacation with each other and you remember why you’re together as a couple. That quarterly rhythm is incredibly powerful for us. Seven out of eight of them are successes.

What would be a failure?

A failure is I somehow convince myself that I'm only going to check email for the first day or two. Or I'm only going to work on this one thing. And it's always a disaster. We had a fail in Phoenix. By the third day of the fail, she's getting angry at me and we're starting to talk about our relationship, which is the worst thing you can do while you're on vacation. By day six, the Cold War is over and we're back to a good place, but we have maybe one happy day together. It’s actually useful to have those because it puts it in perspective.

We also try to do four minutes every morning of sitting and saying good morning, having a cup of coffee together, not running around. If we’re not together because we're traveling we do the same thing with a Skype call.

You’re based here in Boulder, Colorado. What is the business community like here?

The entrepreneurial scene here is extraordinary. It takes 20 years to build a sustainable entrepreneurial community and I think Boulder is 15 years into that. You have a lot of experienced entrepreneurs as well as a steady stream of first-time entrepreneurs that come here through programs like TechStars, or through the university. The community is big enough to be interesting but small enough to quickly get into.

The Bunker is down the block, in the basement. It's where TechStars Boulder started and it's about a 10,000 square-foot space that used to be an old health club. We cleaned it up. [TechStars cofounder] David [Cohen] and a couple others painted it fun colors. It's where the really early-stage entrepreneurial activity happens. All the TechStars companies are here during the program in the summer.

One of the neat things about being in downtown Boulder is you're literally walking from start-up to start-up, versus getting in your car and driving to the next office park where the startup is on the seventh floor in the corner. The Bunker is right in the center.

You’ve got a treadmill in your office — what’s that about?

The keyboard is connected to my computer so I can just move between the two. I walk on my treadputer while I work. I can do email or a conference call. Usually if I'm in town in the office I'll walk a couple of hours each day. This is one I bought. Five years ago I built one from scratch before it became a product. At two miles an hour you can really walk, and type, and work, and fully engage.

What motivates you?

The main driver for me is to learn. I prefer constructive feedback. If there's something I could have done better or if I missed a point somewhere. I want to hear that because I want to learn from it. If somebody is intrinsically motivated and you keep heaping praise on them, but they never learn anything and it's not a satisfying experience for them, they will lose interest. In contrast, if someone is extrinsically motivated and they never get any praise, even if what they’re doing is important, they will be dissatisfied. You have to get that right.

What have you learned by watching TechStars companies go through the start-up process?

There is an endless evolution of how people think generationally. As somebody who is now in my mid-40s, spending time with people in their 20s and 30s when they’re going through the process of starting a company for the first time is different than my experience when I was that age. The TechStars founders are constantly on the front edge of new tooling, new technologies, new ideas. They’re not constrained by their past.



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Oracene Price Jabs Clijsters On Twitter: Serena, Venus Williams' Mother Pokes Fun At Tennis Star (Feed Digest)

Share With Friends: Share on FacebookTweet ThisPost to Google-BuzzSend on GmailPost to Linked-InSubscribe to This Feed | Rss To Twitter | | Internet - Blogging News, World News, RSS and RSS Feed via Feedzilla.

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Do You Really Own Your Domain Name?

Just because you pay the domain name bill doesn't mean you own it.

That's right. You may not be the legal owner. Whoever is the legal owner of your domain name, that person has total control over it including – what Web site it points to, what domain name registrar maintains it, changing information about your domain name account, controlling who administers it, and being able to sell it.

In the many classes I've taught there's always someone who unfortunately has to deal with this issue. Here are some tips on how to find out who owns your domain and what to do if it isn't you.

First find out who owns it – Go to the WhoIs database and search for your domain. Whatever contact information is listed for both the "Registrant" fields and the "Administrator" fields, all of it, including any email addresses for these two fields, should be yours.

If you find this information is not yours, there are three possible reasons:

1.Private Listing – If you see something like "Domains by Proxy" listed as the registrant, more than likely the domain has a private listing which protects your privacy by not displaying your contact information. Contact your registrar to find out what contact information is behind the private registration. This is often stored in a separate account with a separate username and password.

2.Host Hijacking – Sometimes when you get a domain name included with your hosting account, the host will put their information as the registrant and administrative contact. Usually you have the ability to change this information by logging into your account. Don't let the host convince you that it should stay as it is.

3.Designer/Developer Hijacking – Sometimes unscrupulous practitioners will set this information to theirs without telling you. Sometimes this is done out of ignorance, but other times it is purposely intended to enable them to hold your domain name hostage should your relationship go sour.

Remedies – If a hijacking of your domain name has occurred here's what you can do:

Option 1 – Ask: for a host hijacking, developer hijacking or anyone else who's name appears where yours should, contact them to see if they'll change it. If not or you don't think this will work, you may need Option 2.

Option 2 – Legal Recourse: if you have a trademark it will make this easier. First, to find out your registrar's policy on domain name disputes, try searching your registrar's help section for the word "trademark." Most registrars adhere to the Uniform Domain Name Dispute Resolution Policy which is administered by the World Intellectual Property Organization. The UDRP starts at $1,500 to arbitrate a dispute.

Here are some helpful links describing their policies:

WIPO General Domain Dispute Information


WIPO's Uniform Domain Name Dispute Resolution Policy

The key is to keep your calm, know your options and find out as soon as possible if your domain name is in peril.

And always, always keep the details about your domain name registration account. You should know who your domain is registered with and the username and password for your domain name registration account. You should be very careful about giving this information to anyone since you are potentially handing over the legal rights to your domain name. Try using the various tools registrars now provide to give someone limited access to manage things in your account. If you have to give someone a username and password, change it before you give it away and then change it back once they're done.

Stay tuned for more insights next week and if you've had a domain name story that might help another entrepreneur please share your experiences. Help you take a bite out of domain name crime.

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Don't Try to Sell Too Soon

<strong>Keep out the Cold:</strong> Lambswool Slippers made from Upcycled Sweater available on Josie

Dear Norm,
In November 2008, I started a business making baby slippers from used wool sweaters and used leather jackets. I sell them mostly on Etsy, where my business is thriving. I've received many more requests for wholesale accounts than I can fill. I've trained my second subcontractor and have added adult slippers to my line. My goal is to sell the business in about five years to a company that already uses recycled materials to make footwear. What must I do to make that happen? Should I trademark my name? Patent my design? Raise outside capital for expansion?

-- Josie Marsh, founder, Wooly Baby
Kennett Square, Pennsylvania

If you want to sell your company, you need a proven business model with strong cash flow and good growth prospects. Although Josie has been in business for two years and has attracted a following, she still has a way to go. Her sales aren't enough to interest a serious buyer. She also has capacity problems. And she's vulnerable to copycats. I advised her to trademark her company's name, which she can do inexpensively at an online trademark site. Securing a patent, however, is expensive and time-consuming, and she might not get one in the end. Instead, she should spend her time and capital on increasing sales. I suggested she consider marketing through services such as Google Affiliate Network and Commission Junction. She also needs to increase capacity. Finally, I cautioned her against seeking outside capital. She'd have to give up too much equity to get it. It's better for her to bootstrap for now.

Josie asked me how she would know when to approach prospective buyers. It wouldn't be for a few years, I said, and she had enough to do right now without worrying about it. I told her to check back with me in 12 months, and we'd reassess her situation then.

Please send all questions to AskNorm@inc.com. Norm Brodsky is a veteran entrepreneur. His co-author is editor-at-large Bo Burlingham. Their book, The Knack, is now available in paperback under the title Street Smarts: An All-Purpose Tool Kit for Entrepreneurs.

Next Question



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In any copywriting article that you write you should consider thinking in some very basic principles.  Most have read or learned to seek a (TMA) Target Market Avatar or,  if in fact you w

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Build Your Blog

We are knee deep in the basics of blogging!

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In my last few posts we covered what a blog is, and the benefits of blogging as a technique to boost your business.

If you've decided you'd like to blog, or if you just want more information before taking the plunge, there are a few more steps, namely:

what are you going to blog about (this one's kinda important) how will you set up your blog how will you market your blog

Deciding what you'll write about is clearly a highly subjective decision that goes beyond our scope for today (although maybe a good idea for a future feature? Hmm...). But I read a nice piece on this very topic the other day by Sonia Simone on copyblogger. The article was "Steal This Trick: The #1 Secret of Confident Bloggers". When choosing a topic, Sonia advises:

Strong headlines, smart copywriting technique, celebrity gossip, telling stories, making readers laugh, stategic [sic] use of controversy, reviews of the latest technology, reveling in your love of Steve Jobs and all he creates. They each have their advocates, and they can all work. But there's one insider's trick that makes the rest of it easy'Start by picking a crowded topic [and then] Instead of being a big fish in a small pond,' Be a small, ridiculously evolved, very rare and weird fish in a great big pond.

Her overarching point: write about a topic lots and lots of people are interested in, but write about it in a way that is uniquely you.

I Can Email You With the Next Update
Click here to get notified of new posts to "The Internet Strategist" by Email

Once you know what you're going to write about (or if you plan to work through it publicly) the "how" then takes center stage.

To construct a blog you will need two things.

a blog-style Web site and a Web site host.

To get the blog-style Web site, pretty much everyone uses some form of blogging software.

Blogging Software

Just like any other site you can build your blog from scratch (I don't know a single person who does this) or you can use a Content Management Tool aka Content Management System aka "CMS". The CMS is a piece of software. In the same way that Microsoft Word allows you to create and maintain Word documents, a CMS allows you to create and maintain a Web site.

Pretty much every blogger uses a CMS. Popular CMSs include:

Related Articles by Maisha:

Blogging's 11 Big Payoffs pt 2

Blogging's 11 Big Payoffs

To Blog or Not to Blog

Building Your Tribe - 6 LinkedIn Success Studies (final/part 3)

WordPress
Blogger
TypePad
Live Journal
Movable Type
Expression Engine

the list goes on. With blogging software you can design and create your blog. If you keep it simple you can even do it without needing a developer. The CMS also enables you to add text and images to your blog in the form of posts.

While these tools are very similar, they're not actually the same and they each have variations. This takes us to the second thing you'll need...

Blog Hosting

As with any Web site that you build, you need a physical home for your site — literally. You need a computer where all the files that make up that site are stored and from where your Web site can be viewed by others. That computer is called a "server". The good news is that to keep things simple, all of the companies we mentioned above (except Expression Engine and Movable Type) in addition to offering the blogging software also will host your blog.

Software as a Service

This model of providing software and hosting that software for you (instead of you having the software installed on your computer) is what's called Software as a Service -- if you always wondered what SaaS stands for, now you know.

The Software as a Service model is very popular in the blogosphere. As I mentioned all of the blogging companies listed above offer you their CMS and most of them will host it for you too. Another bonus, some of them are free.

You can go to WordPress.com, sign up and instantly have your CMS and hosting and be ready to create your first post in about 5 minutes. No joke.

Making a choice

The catch with all of these services is that they have both limitations in terms of how much you can customize their software (design, features etc.) and they have somewhat daunting and controversial Terms of Service that restrict the kind of content you can publish, allow them to shut down your blog, prohibit you from selling ads on your blog (so no revenue generation) and generate questions about whether they in some way have ownership of your content. A bit scary.

I think these tools are a great way to get started with blogging — especially the free ones. They let you dip your toe into the world of blogging to make sure that it's somewhere you really want to be before diving in completely.

If you are going to be a serious blogger however (meaning using it to really build a brand and/or drive traffic and search rankings to your site) I would suggest another option.

Next time we'll cover some of the blogging options that cost money. They are typically not that expensive and will give you total control over your blog setup, design, revenue generation and your content.


Two important notes:

Get Your Blog Featured
I will be highlighting a variety of companies as examples in upcoming posts. If you've had success with your Blog and can describe results/back it up with real data, you can submit your Blogging strategy here.

Get a Free Blog or Web Site!
Even in a bad economy there's a silver lining. I'm giving away a free Web site! If you'd like to be the lucky business owner tell me about your business and why you should win here. I acknowledge I'll be choosing the winner purely based on my own discretion. Heck I may even choose more than one. I look forward to seeing your entry!



Post Your Comment

Have a question? Got something to share? Something I missed?

Your feedback, comments, real world experience and tactical questions are an important part of the discussion. If you have a comment, question or feedback post it below.




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Read Related Articles by Maisha:

Blogging's 11 Big Payoffs pt 2Blogging's 11 Big PayoffsTo Blog or Not to BlogBuilding Your Tribe - 6 LinkedIn Success Studies (final/part 3)


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Friday, January 28, 2011

First Impressions for Start-ups

Each day, Inc.'s reporters scour the Web for the most important and interesting news to entrepreneurs. Here's what we found today:

Think you've mastered first impressions? As the saying goes: You only get one chance. Whether you have an introductory meeting with a prospective client or are pitching a new idea to investors, you don't want to blow it. But maybe it's wise to act a little less informed than you are. Entrepreneur and VC Anthony Tjan recommends in the Huffington Post that you should do solid background research on whomever you will be meeting with—but be careful not to flaunt that knowledge too blatantly. As he says, "Act stupid, win smart." Your goal? "Be armed with the data so that you can answer or direct the conversation appropriately; your goal is not to demonstrate what you know of the person or company but what you had in mind when you first set up the meeting."

Let the tablet media wars begin. Virgin Media mogul Richard Branson announced the launch of Project, an iPad-only style and culture monthly magazine, according to the BBC. The launch of Project comes just a few days after Rupert Murdoch's launch of his iPad newspaper, The Daily, which, as its name implies, is a daily. Project costs about three bucks an issue, and the magazine's editors are confident the magazine will be a success. "It's a quality piece of editorial, so you have to pay for it," the e-magazine's editor in chief noted. Project also launched a blog, where users can read—for free—articles about "really fancy yachts" and a "bicycle drawing machine."

Will Google liberate e-books from tablets? That's what The Wall Street Journal is reporting, anyway. Although Google had planned on launching Google Editions, an e-book retailer, this summer, legal negotiations have delayed progress, the story reports. Now, though, sources say Google has its contracts in order and will be able to launch in the U.S. by the end of the year. Google product management director Scott Duggall explained the delay to the Journal saying, "Because of the complexity of this project, we didn't want to come out with something that wasn't thorough." Unlike Kindle's e-books, which can only be purchased on Amazon.com, Google Editions e-books can be purchased on Google or other online retailers, and The American Booksellers Association predicts that more than 200 independent bookstores in the country could sign up as partners. The hope is to free e-books from the confines of tablets "by offering an open, 'read anywhere' model." Funny, we thought that's what books were for.

Behind Groupon's expansion strategy. The Web is abuzz today with theories, suspicions, and estimations at what makes up Groupon's $6 billion buyout by Google. Mashable first took a look at Groupon's expansion strategy, which includes new features like Groupon Stores (that lets shop owners set up virtual stores with as many deals as they want) and the Deal Feed (a personalized deal stream for customers). But Inc.'s Max Chafkin is a little more dubious. He says the bid stems from Google's desire to secure local advertising dollars—dollars that Groupon has partially wrested from Google's grasp. And in a similar vein, a New York Times Dealbook blog wonders whether the price is a little too steep. "A multibillion-dolar valuation for a company that is in a business with virtually no barriers to entry and is younger than my toddler is absurd," wrote Sucharita Mulpuru, a Forrester Research analyst, in a note to clients. At last the article contends that Groupon's viral, on-the-ground approach could give Google a lift in social networking, an area where the company has struggled to make any significant headway thus far.

Twitter now worth $4 billion. The bidding war to buy a piece of the microblogging startup has driven its valuation up by nearly a billion dollars, writes Michael Arrington in TechCrunch. Leading the charge is John Doerr, a partner at the Silicon Valley venture capital firm Kleiner Perkins, who is "acting something like a dog with bone that won't let go." Russian holding firm Digital Sky Technologies and venture fund Andreessen Horowitz are also reportedly sniffing around, but unless another concrete bidder steps up, Kleiner has all but sealed the deal, says Arrington.

Doing holiday bonuses right. Around the holidays, who is better to reward, employees or customers? While more small businesses planned to give gifts to their customers than their employees this year, Rosalind Resnick writes in The Wall Street Journal that making sure members of your team are taken care of around the holidays is "not just the right thing to do ... it's good business." The former entrepreneur and real-estate developer continues: "The next time I ask one of my guys to go the extra mile for my tenants, I can reasonably expect that the answer will be yes." Need specific gift advice? Check out Inc.com's guide to employee gifts. Anyone out there have extra tips for making employees happy around the holidays? Leave 'em in the comments.

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